Membership
Policy

This Membership Policy explains how a Fitness Monk membership is approved, activated, used, changed, and, where necessary, suspended or terminated. It works alongside the Terms of Service and any service-specific rules issued at the facility.

Membership is designed for disciplined use of a premium training environment. Approval remains subject to capacity, program fit, health and safety considerations, and compliance with all onboarding and payment requirements.

• check_circleMembership applications are subject to review and approval by Fitness Monk. Submission of an inquiry or payment request does not by itself guarantee acceptance.
• check_circleApplicants must provide accurate legal name, date of birth, phone number, address, emergency contact details, and any other information reasonably required for onboarding and safety.
• check_circleMembers must be at least 18 years old unless Fitness Monk approves a minor under a written parent or guardian consent process and a supervised program.
• check_circleAny medical limitation, injury, surgery, pregnancy, prescribed restriction, or condition that may affect safe participation must be disclosed where relevant before training begins.
• check_circleGovernment-issued identification may be requested for verification, reactivation, access recovery, or investigation of misuse.
• check_circleMembership becomes active only after the required enrollment formalities are completed, waivers are accepted, and all joining charges due at activation are cleared.

Because many services are capacity-controlled, member punctuality and schedule discipline matter. Bookings are treated as reserved inventory, and operational planning depends on members using them responsibly.

• event_availableAll sessions, assessments, consultations, and limited-capacity services must be booked through approved channels and remain subject to confirmation.
• event_availableMembers should arrive early enough to check in, warm up, and begin on time. Late arrival may reduce the usable session window or result in rescheduling at Fitness Monk discretion.
• event_availablePrivate session cancellations, reschedules, and no-show treatment may vary by service, but unless otherwise confirmed in writing, missed appointments and short-notice cancellations may be forfeited.
• event_availableWhere a plan includes a limited number of sessions, unused sessions do not automatically roll forward beyond the active term unless a written exception is approved by management.
• event_availableWaitlists, preferred trainer requests, and peak-hour requests are handled on a best-effort basis and are never guaranteed.
• event_availableRepeated no-shows, repeated late arrivals, or repeated failure to observe booking instructions may result in temporary booking restrictions even where the membership itself remains active.

Fitness Monk may revise booking windows, class capacity, trainer allocation, or service availability to improve safety, scheduling efficiency, or member experience. Such operational changes do not amount to a refund event.

Membership pricing reflects reserved access, facility standards, staffing, and operational planning. Members are responsible for ensuring that dues and related charges are paid on time and that their payment method remains valid throughout the membership term.

Where a member defaults, disputes a valid charge without first attempting resolution, or repeatedly fails to maintain a valid payment profile, Fitness Monk may pause access immediately while retaining the right to recover all outstanding amounts.

• paymentsMembership dues, enrollment charges, taxes, gateway fees, penalties, and any approved add-on services are payable in the manner and on the dates communicated at onboarding or renewal.
• paymentsRecurring plans renew automatically unless cancelled in accordance with the applicable notice requirement before the next billing date.
• paymentsAll payments are due in advance and are non-refundable once the billing cycle or booked service period begins, except where otherwise required by applicable law or specifically approved in writing.
• paymentsReturned payments, chargebacks, reversals, and payment disputes do not cancel the underlying obligation. Fitness Monk may recover all related banking, platform, administrative, and legal costs.
• paymentsPromotional rates, introductory plans, goodwill waivers, or special concessions are conditional and may be withdrawn for misuse, charge default, or policy breach.
• paymentsMembership benefits may be withheld, booking rights limited, and access credentials deactivated until all outstanding sums are fully cleared.