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FREQUENTLY ASKED QUESTIONS

Everything you need to know about the elite performance experience at Fitness Monk. If your question isn't answered here, reach out to us.

Membership

What are the different membership tiers?expand_more
We offer four distinct membership tiers: Monthly, Quarterly, Half-Yearly and Yearly. Each tier is designed to cater to equal levels of performance commitment, featuring equal levels of access to private recovery zones and amenities. The primary differences lie in the session allocation and pricing structure, with longer-term commitments offering greater value and flexibility for our elite members.
Can I pause my membership during travel?expand_more
Yes. Yearly members can pause their memberships for up to 30 days per calendar year. For more information on how to request a pause, please contact us.

Training Sessions

How do I book a session with a performance architect?expand_more
You need to contact us to book a session. You can reach out to us via phone or email, and our team will assist you in scheduling your session with one of our elite performance architects based on your preferences and availability.
What is the cancellation policy for private sessions?expand_more
We require a 24-hour notice for all cancellations. Late cancellations or no-shows will result in a session deduction from your monthly balance.

Gym Hours & Policies

What are the atelier operating hours?expand_more
Our doors are open daily from 06:00 to 22:00.
What is the code of conduct of the atelier?expand_more
We maintain a strict code of conduct to ensure a respectful and inclusive environment for all members. This includes guidelines on appropriate behavior, use of equipment, and interactions with staff and fellow members. For detailed information, please refer to Terms of Service.